Delhi: Chief Minister Rekha Gupta on Wednesday said her office will now deal directly with public grievances, a move aimed at ensuring better governance in the national capital.
Complaint boxes will be installed at the Sub-Divisional Magistrate, Additional District Magistrate and sub-registrar offices in the city.
Gupta, after a meeting with officials, called for an update of Delhi’s public grievance redressal mechanism to make it more effective.
“The mechanism should be such that even the common man can get his grievances addressed simply by dialling a number, through WhatsApp or any other app. Every mode of communicating grievances should be available so they can raise their voice before the government,” she told reporters here.
Also read: Delhi: Man beaten to death in Tilak Nagar, 2 held
The chief minister also informed that she had received several complaints about the SDM, ADM and sub-registrar offices.
“People can send their grievances directly to me through these complaints boxes,” she said, asserting that corruption will not be tolerated in any department.
Terming the public grievance redressal mechanism under the previous government a “failure”, Gupta stated that the complaints at the time either did not reach the government or remained unaddressed.”
The chief minister further assured that the BJP government in Delhi is working on ensuring an updated, integrated grievance redressal system to hear and solve people’s problems.
Read more
Delhi hospitals step up preparations to tackle heatwave
As Delhi reels from the memory of one of the most severe and prolonged heatwaves in 2024, hospitals across the city are not only reflecting on their response to the crisis but are actively preparing for another challenging summer in 2025. With temperatures repeatedly soaring past 42°C last year, prominent medical institutions such as the All India Institute of Medical Sciences (AIIMS) Delhi, Safdarjung Hospital, Ram Manohar Lohia (RML) Hospital, Lok Nayak Hospital (LNH), and Guru Teg Bahadur (GTB) Hospital had mobilised extensive emergency infrastructure—including heatstroke wards, helplines, and rapid response systems. Now, these hospitals are building on that experience to scale up heat preparedness measures as the Capital braces for another punishing season.
The collapse of a multi-storey building in Saket's student hub, which claimed six lives, has…
The death toll in the Saket commercial building collapse has risen to six, prompting the…
The quick-service outlet by Limitless Restaurants draws on the food lanes of Chandni Chowk, Jama…
Authorities begin demolition of nearly 150 encroaching structures in Shalimar Bagh under a court-ordered road-widening…
Four killed and several injured after a three-storey commercial building collapsed near Saket Metro station;…
An exhibition of abstract oil-on-canvas works exploring womanhood through monochromatic landscapes, emotion and memory
