AIIMS Delhi launches a messaging app for internal communication

Sandes, a messaging app, has been launched by AIIMS-Delhi to improve communication among staff members at the premier medical institute.

According to Dr. M. Srinivas, director of AIIMS Delhi, the move aims to improve collaboration and streamline communication within the organization.

Sandes is created by the National Informatics Centre (NIC) and is intended to offer a reliable and efficient means of communication among various government institutions, he said.

The app would largely be utilised for internal communication at AIIMS, particularly for the transmission of patient care records between doctors and departments, according to Dr. Rima Dada, AIIMS official.

“By adopting Sandes as our internal messaging application, we strive to achieve better connectivity, quicker information sharing, and seamless coordination among all departments and staff members at AIIMS,” Dr Rima Dada, Professor in-charge media cell at AIIMS, said.

Since the whole patient record can be securely shared through this app, enabling quicker referrals and effective healthcare delivery, it will speed up inter-departmental conversations, she claimed.

Sandes will offer a comprehensive and secure channel for the internal transmission of patient data with features including secure communication, instant messaging, file sharing, and group chats, according to Dr. Dada. This will lead to quicker clinical decision-making and better patient care.

Employees are onboarded during the installation process, and they will get further instructions in an email confirmation message.

AIIMS Director Dr M Srinivas said “AIIMS is committed to embracing technology and innovative solutions to enhance our operational efficiency, improve patient care, and foster effective communication within our organization.”

(With inputs from PTI)