Delhi metro
The Delhi Metro will initiate its tenth customer satisfaction survey starting Monday to gather commuter feedback on its services and facilities at metro stations, according to an official statement.
Running from July 15 to August 14, the month-long online survey aims to collect detailed feedback from participants using a comprehensive questionnaire, the Delhi Metro Rail Corporation (DMRC) announced on Sunday.
The survey will also invite suggestions for any necessary improvements.
Commuters interested in participating can visit DMRC’s official website, www.delhimetrorail.com, and submit their feedback by following the links on the homepage.
Also Read: Ashwini Kumar: How a Dilliwala ensured safety at Olympic Games
Available in both English and Hindi, the survey covers seven topics seeking feedback on various aspects of metro operations, including availability and accessibility, customer facilities, information, service quality, customer service, facilities outside metro stations, security, and comfort.
The DMRC stated the survey aims to understand passengers’ opinions on the services provided.
The results will be instrumental in evaluating and enhancing different aspects of the metro facilities and services, the corporation added. (With inputs from PTI)
Delhi High Court says a father-in-law cannot be held liable under the Domestic Violence Act…
Three key operatives linked to the Goldy Brar gang have been arrested for allegedly demanding…
DDA safety audit finds CCTV cameras in only 16 of 736 parks, with 323 more…
Barapullah Phase-3 traffic gradually normalizes again after severe initial congestion following its opening.
NDMC has issued an 18-point code of conduct and 10 commandments for employees, urging them…
Delhi court acquits two men in 2018 firing, robbery case, citing lack of eyewitness identification…
