The perils of being a delivery agent in the national capital

A series of tragic incidents, including hit-and-run cases and fatal assaults, highlights the urgent need to protect and support gig economy workers in Delhi

Zomato summoned by Delhi Court for misrepresenting food delivery from ‘iconic’ eateries

The court acted on a petition filed by a resident of Gurugram, alleging that Zomato was engaging in "false and fraudulent" practices by delivering fresh food from renowned restaurants under its sub-category, 'Dilli ke Legends'

Swiggy, Zomato flag ‘misinterpretation’ of bike-taxi ban order by Delhi RTO

The food delivery platforms have also sought clarification from the government on the directive while claiming that there has been misinterpretation of the notice as the ban is applicable on bike taxi service providers

Zomato to set up ‘Rest Points’ for delivery workers

Rest Points offer clean drinking water, phone-charging stations, access to washrooms, high-speed internet, a 24 7 helpdesk and first-aid support

Hit by COVID, delivery associates pedal to earn

In the wake of successive waves of the pandemic, a lot of people who were let go from their workplaces switched to working as food delivery executives to support their families. In this story, Patriot looks at the reasons why, despite the scorching summer, the unpredictable rains and the meager pay, many young people have taken up food delivery as their careers